Mobile Trends Outlook:What Will Be Hot in 2013
Golden Gekko and a number of other marketing groups have released their top mobile trends for 2013 list, with a whole host of great advice for retailers, both mobile, online, and traditional.
Of course many of the trends revolve around the explosive growth of mobile retail, including m-commerce, in-store comparisons, CRM, customer loyalty, etc. But there is also some interesting information for traditional stores, for example free wifi has been proven to increase customer satisfaction with shops. Given that it’s a very small investment, it could lead to huge returns. (more…)
