KRDS SG now has a new chat bot agency – Oh My Bot!
With the chat bot revolution picking up, KRDS Singapore, part of the Paris-headquartered KRDS Group, along with its offices in Hong Kong, UAE, India and China, have launched a new chat bot agency to help brands leverage the chat bot revolution on instant messaging apps.
Oh My Bot! is an agency dedicated to the development and design of conversational user interfaces, chat bots and human moderation services for instant messaging applications.
The department will assist brands with building an effective bot strategy that is best suited for the brand’s business goals. Oh My Bot! will be instrumental in analysing how a Chat Bot can help enhance the brand’s interaction with customers and potential stakeholders.
The agency will develop and host a chat bot on Facebook, WeChat and other Messaging Apps offering seamless integration with the brand’s CRM Strategy. Oh My Bot! will also provide brands with reliable technical support and human moderation services to further enhance the interaction with customers online.
Commenting on the development, Preetham Venkky, Director at KRDS Singapore said, “Consumers have already embraced the new communication medium – instant messaging. While the rise of Messenger, WeChat and WhatsApp has been meteoric, the presence of brands in the messaging space has been negligible. Bots built atop the APIs of these platforms allow brands to engage more seamlessly and provide the most appropriate information to their customers. There is a need for fresh new thinking in this space. This prompted us to launch an agency by assembling the best experts in the field. OMB (Oh my Bot!) will serve to be the one-stop agency for building custom chat bot experiences for brands that aim to fulfill the needs and expectations of their customers.”
The development comes after a series of successful bot projects on Wechat and Facebook Messenger, the latest being the one for Fox Star Studios to promote the movie ‘MS Dhoni – The Untold Story’ plus another one for the promotion of the Bollywood Movie Kaabil which will be India’s first Celebrity BOT that can interact with the fans and send them audio messages from the celebrities and also push the trailer of the movie.
Oh My Bot! aims to assist brands in developing an effective strategy to get an edge over their competitors in the wake of the Chat Bot revolution.
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