Forrester Scores Audiences On Propensity To Engage Marketers On Social Sites
However much click tracking, psychographic surveying, and big data analysis marketers do, few have a solid understanding of how their customers engage with social marketing content — or how those customers’ behavior differs between commercial and non-commercial interactions. To address the knowledge gap, Forrester Research has come up with a “Social Technographics Score,” a model […]
Via: AdExchanger